Privacy & Cookies Policy
Try It Live
Try It Live

Privacy Policy

Effective date: 1 June 2026 | Last updated: 1 June 2026

1. General Information

This Privacy Policy describes how Ollo Agent (“Ollo Agent”, “we”, “us”, or “our”) collects, uses, processes, and protects personal data when you visit https://olloagent.com (“Website”) or use our services, including AI-powered solutions, integrations, applications, and related services (collectively, the “Services”).

By using the Website or Services, you confirm that you have read and agreed to this Privacy Policy.

2. Data Controller

For the purposes of applicable data protection laws, the data controller is:

Sole Proprietor (FOP) Romaniuk Dmytro Volodymyrovych
Kyiv, Ukraine
Phone: +380 63 585 8665
Email: [email protected]
Website: https://olloagent.com

3. Data We Collect

We collect the following types of data:

3.1 Data you provide directly

We may collect:

  • First and last name
  • Email address
  • Phone number
  • Company name
  • Job title
  • Payment and billing information
  • Any data you provide via forms, demo requests, support requests, chat, or other communication channels

3.2 Data collected automatically

When you use the Services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Time zone settings
  • Usage data (interactions, features used, session duration)
  • Traffic sources (referrals)
  • Cookies and similar technologies

3.3 Data from third parties

We may receive information from:

  • Analytics providers
  • CRM systems
  • Marketing platforms
  • Payment providers
  • Publicly available sources

4. How We Use Data

We use personal data to:

  • Provide and operate the Services
  • Process user requests and communication
  • Organize demos and consultations
  • Process payments and invoices
  • Maintain and improve service quality and performance
  • Monitor security and prevent misuse
  • Analyze usage patterns and service performance
  • Communicate with users
  • Comply with legal obligations
  • Protect our legitimate business interests

5. Legal Basis for Processing

Where required by applicable law, we process personal data based on:

  • Your consent
  • Performance of a contract or steps prior to entering into a contract
  • Legal obligations
  • Legitimate interests of the Company

If processing is based on consent, you may withdraw it at any time.

6. Cookies

We use cookies and similar technologies to:

  • Ensure proper functionality of the Website
  • Store user preferences
  • Analyze traffic and usage
  • Improve user experience
  • Support marketing and analytics activities

You can manage or disable cookies through your browser settings.

7. Data Sharing

We do not sell personal data.

We may share data with:

  • Service providers that support our operations
  • Payment processors
  • Analytics and marketing tools
  • CRM and communication platforms
  • Legal authorities when required by law
  • Third parties in case of corporate restructuring (merger, acquisition, etc.)

All third parties process data only on our behalf and for specified purposes.

8. Payments

Payment processing is handled by third-party payment providers.

We do not store full payment card details.

All payment data is processed securely in accordance with the security standards of the relevant payment providers.

9. AI Features

Our Services include AI-powered features.

By using them, you acknowledge that:

  • AI-generated outputs may be inaccurate or incomplete
  • Outputs are provided for informational purposes only
  • You are responsible for verifying any AI-generated content before use
  • We process user inputs to generate responses and improve service quality
  • We do not guarantee the accuracy or reliability of AI outputs

10. Data Retention

We retain personal data only as long as necessary to:

  • Provide the Services
  • Fulfill legal obligations
  • Resolve disputes
  • Enforce agreements

Contact and usage data may be stored for up to 90 days after termination of services, unless a longer retention period is required by law.

11. Data Security

We apply reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.

However, no system of data transmission or storage is completely secure.

12. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent
  • File a complaint with a supervisory authority

13. International Data Transfers

Your data may be processed outside your country of residence.

Where required, we ensure appropriate safeguards for such transfers.

14. Children’s Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect data from children.

15. Changes to This Policy

We may update this Privacy Policy from time to time.

The updated version will always be published on this page with a revised “Last updated” date.

16. Contact Information

If you have any questions about this Privacy Policy or data processing, please contact us:

Email: [email protected]
Website: https://olloagent.com